Fa990 Privacy Policy — Keeping Your Data Safe

1 Introduction

Fa990.bet ("fa990", "we", "the Platform") takes your privacy seriously. This Privacy Policy ("Policy") explains how fa990 collects, uses, stores, and protects your personal information.

By using the fa990 website or mobile app, you are agreeing to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

This Privacy Policy applies to all registered and unregistered users who access fa990's website, mobile application, or any other digital platform.

2 What Information We Collect

Fa990 collects different types of information in different situations. Full details are outlined below:

A) Information You Provide Directly

• During account registration: Full name, date of birth, email address, mobile number, and residential address.
• Identity Verification (KYC): Photos of national ID, passport, or driving license, along with selfie or video verification.
• Payment Details: Mobile banking numbers, bank account details (we do not store full card numbers).
• Contact: Conversations with the support team, including complaints and feedback.

B) Automatically Collected Information

• IP address and geographic location (country and city level).
• Device type, operating system, and browser version.
• Time spent on the platform, pages visited, and click history.
• Login time, session duration, and logout time.
• Betting & gaming history — including time spent on each game and records of wins and losses.

C) Information Received from Third Parties

• Transaction confirmation details from the payment gateway.
• Verification results received from identity verification services.
• Risk assessment data from anti-fraud databases.

Data Type	Reason for Collection	Mandatory?
Name & Contact Details	Account Management	Yes
Date of Birth	Age Verification (18+)	Yes
Identity Documents	KYC & Legal Obligations	Yes (for withdrawals)
Payment Information	Processing Financial Transactions	Yes
IP & Device Information	Security & Fraud Prevention	Automatic
Gaming History	Responsible Gaming Monitoring	Automatic

3 How We Use Your Information

Fa990 uses the data it collects only for the following specific purposes:

Service Delivery & Operations

Your information is used to create and manage your account, provide betting and gaming services, process deposits and withdrawals, and manage bonuses and promotions.

Identity Verification & Security

Fa990 uses your identity information to verify your age (18+ verification), prevent money laundering and fraud, and block unauthorized account access. This is ultimately for your own protection.

Responsible Gaming

Your gaming behavior is monitored to identify signs of problematic gaming. Where necessary, setting limits or self-exclusion may be recommended. This is done entirely in your best interest.

Customer Support

Your data is used to resolve complaints, provide technical support, and handle account-related communications.

Product Development

User behaviour is analysed to improve fa990's games and services. No personally identifiable information is used in this analysis.

Legal Obligations

Your data may be used or disclosed as required to comply with applicable laws, regulatory directives, and court orders.

4 Who We Share Your Data With

Fa990 never sells your data. However, in certain circumstances, information may be shared with specific parties:

Service Provider Partners

• Payment Processors: bKash, Nagad, Rocket, and banking partners receive the necessary information to process transactions.
• KYC Services: Licensed third-party services are used for identity verification.
• Cloud Hosting: Secure cloud servers are used for data storage.
• Game Software Providers: Game providers receive only the minimum information necessary to deliver your gaming experience.

All partners are bound by strict data protection agreements with us and may not use the information they receive for any other purpose.

Disclosure of Information for Legal Reasons

In the following circumstances, fa990 may be required to provide information to government or law enforcement agencies:

• A valid court order or subpoena.
• Investigations by financial regulatory authorities.
• Investigations related to money laundering or terrorist financing.
• Emergency situations requiring the protection of fa990 or its users.

5 Cookie Policy

Fa990's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.

Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Maintaining login sessions, security verification	Deleted at end of session
Functional Cookies	Remembering language preferences and timezone settings	1 Year
Analytics Cookies	Collecting website usage statistics	2 years
Security Cookies	Fraud Detection & Account Security	30 Days

You can block cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

6 How Long Your Data Is Retained

Fa990 does not retain your data longer than necessary. Data retention periods are outlined below:

• Account Information: Retained for up to 5 years after account closure (legal obligation).
• Transaction Records: Minimum 5 years — as required by financial regulatory authorities.
• KYC Documents: Up to 5 years after verification.
• Support Conversations: 2 years after a complaint is resolved.
• Log Files & Session Data: 1 year.
• Marketing Preferences: Records are retained for 3 years after opt-out (for legal documentation purposes).

Once the designated retention period expires, data is securely deleted or anonymized.

7 Your Rights

As a fa990 user, you have the following rights over your personal data:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Portability: You may export your data in a standard, portable format.
• Right to Object: You may object to your data being used for marketing purposes.

To exercise these rights, email us at support@fa990.bet. We typically respond within 30 business days. Please note that certain data may not be erasable due to legal obligations — we will explain the reason if that is the case.

8 Child Protection

Fa990's services are strictly for users aged 18 and above. fa990 does not knowingly collect information from minors.

If we are informed or become aware that a minor has registered an account, we will immediately:

• That account will be closed.
• We will delete all collected data.
• Cancel all transactions and arrange a refund where applicable.

9 International Data Transfers

Fa990 may use servers hosted in various countries around the world. This means your data may be processed or stored outside your home country.

For any international data transfers, fa990 ensures that:

• Adequate data protection laws exist in the customer's country.
• Data recipients are held to fa990's standards.
• Data is encrypted during transmission.
• Appropriate contractual safeguards are in place.

10 Policy Changes

Fa990 may update this Privacy Policy from time to time. When significant changes are made, we will notify you in the following ways:

• A notification will be sent to the registered email address.
• A pop-up notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continuing to use the platform after being notified of any changes will be taken as your acceptance of the updated policy. If you do not agree to the changes, you may request to close your account.

11 Contact

For any questions or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: support@fa990.bet
• Live Chat: Available 24/7 through the platform.
• Telegram: @fa990support

For data protection requests, please email us with "Privacy Request" in the subject line. We will send an initial response within 7 business days and aim to provide a full resolution within 30 days.